Privacy Policy

This notice applies across all websites that Highforge owns operates and all services we provide (our “services”).

When we say “personal data” we mean identifiable information about you, like your name, email, address, phone number, payment information, support inquiries, and so on. If you can’t be identified (for example, your personal data has been aggregated and anonymized) then this notice doesn’t apply.

We may update this policy from time to time and without prior notice to you by publishing a new version on our website. By accessing or using the website you are accepting and consenting to the practices described in this privacy policy. It is your responsibility to review this policy and if you do not agree with the terms of this policy or any updates, you should cease using this site. Where there is a significant change to this policy, we may notify you by email.

 

Age Limitations

Our website and services are targeted to people 18 years or older.

If you learn that anyone younger than 18 has provided us with personal data, please contact us and if we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.

 

Who “We” Are

When we refer to “we” (“our” or “us”), we mean Highforge, websites. We are headquartered in the United States.

 

How We Collect Your Data

When you visit our websites or purchase services, we collect personal data. The ways we collect it can be broadly categorized into the following:

Information you provide to us directly: When you visit or use some parts of our websites and/or services we might ask you to provide personal data. For example, we ask for your contact information when you interact with us on social media, contact us with questions or request support. If you don’t want to provide us with personal data, you don’t have to, but it might mean you can’t use some parts of our websites or services.

The Table located at the end of this Privacy Policy sets out the categories of personal data you provide to us and that we receive from other sources and how we use that information. The table also lists the legal basis which we rely on to process the personal information and information as to how we determine applicable retention periods.

Information we collect automatically: We collect some information about you automatically when you visit our websites or use our services, like your IP address and device type. We also collect information when you navigate through our websites and services, including what pages you looked at and what links you clicked on. This information is useful for us as it helps us get a better understanding of how you’re using our websites and services so that we can continue to provide the best experience possible (e.g., by customizing content).

Some of this information is collected using cookies and similar tracking technologies. If you want to find out more about the types of cookies we use, why, and how you can control them, please view our Cookie Notice.

Information we get from third parties: The majority of information we collect directly from you. Sometimes we might collect personal data about you from other sources, such as publicly available materials or trusted third parties like our marketing and research partners. We use this information to supplement the personal data we already hold about you, in order to better inform, personalize and improve our services, and to validate the personal data you provide.

 

Where we collect personal data, we’ll only process it:

  •       to perform a contract with you, or
  •       where we have legitimate interests to process the personal data and they’re not overridden by your rights, or
  •       in accordance with a legal obligation, or
  •       where we have your consent.

If we don’t collect your personal data, we may be unable to provide you with all our services, and some functions and features on our websites may not be available to you.   

 

How We Use Your Data

We use your personal data to operate our websites, provide you with services, and to manage our relationship with you. We also use your personal data for other purposes, which include the following:

To communicate with you. This may include:

  •       providing you with information you’ve requested from us (like articles or quotes) or information we are required to send to you
  •       operational communications, like changes to our websites and services, security updates, or assistance with using our websites and services
  •       marketing communications (in accordance with your marketing preferences)
  •       asking you for feedback or to take part in any research we are conducting (which we may engage a third party to assist with).

To support you: Assisting you with the resolution of technical support issues or other issues relating to the websites or services, whether by email, in-app support or otherwise.

To optimize our websites and services: For example, by tracking and monitoring your use of websites and services, or by carrying out technical analysis of our websites and services, we can optimize your user experience and provide you with the best service.

To protect: So we can detect and prevent fraudulent or malicious activity, and make sure that our websites and services are being used fairly and in accordance with our Terms of Use.

To market to you: In addition to sending you marketing communications, we may also use your personal data to display targeted advertising to you online – through our own websites and services or through third party websites and their platforms.

To analyze, aggregate and report: We may use the personal data we collect about you and other users of our websites and services (whether obtained directly or from third parties) to produce aggregated and anonymized analytics and reports, which we may share publicly or with third parties.

 

How We Share Your Data

There will be times when we need to share your personal data with third parties. We will only disclose your personal data to:

  •       third party service providers and partners who assist and enable us to use the personal data to, for example, provide functionality on the website or support delivery of services, or to market or promote our goods and services to you
  •       regulators, law enforcement bodies, government agencies, courts or other third parties where we think it’s necessary to comply with applicable laws or regulations, or to exercise, establish or defend our legal rights. Where possible and appropriate, we will notify you of this type of disclosure
  •       an actual or potential buyer (and its agents and advisers) in connection with an actual or proposed purchase, merger or acquisition of any part of our business
  •       other parties, where we have your consent.

 

International Data Transfers

We may transfer the personal data we collect about you to recipients in countries other than the country you live in, including the United States, where we are headquartered. These countries may not have the same data protection laws as the country in which you initially provided the information. Rest assured, where we disclose personal data to a third party in another country, we put safeguards in place to ensure your personal data remains protected; as described in this privacy policy, or as disclosed to you at the time of data collection.

For individuals in the European Economic Area (EEA), your data may be transferred outside of the EEA. Where your personal data is transferred outside the EEA, it will only be transferred to countries that have been identified as providing adequate protection for EEA data or to a third party where we have approved transfer mechanisms in place to protect your personal data – i.e., by entering into the European Commission’s Standard Contractual Clauses, or by ensuring the entity is Privacy Shield certified (for transfers to US-based third parties). For further information, please contact us using the details set out in the “How to contact us” section below.

 

Security

Security is a priority for us when it comes to your personal data. We’re committed to protecting your personal data and maintain administrative, technical and physical safeguards designed to protect the personal data you provide or we collect against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. We use SSL encryption on our websites.

 

Retention

The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal, tax or accounting requirements).

We’ll retain your personal data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it, in accordance with our data retention policies and practices. Following that period, we’ll delete or anonymize it.

Your Rights

It’s your personal data and you have certain rights relating to it. When it comes to marketing communications, you can ask us not to send you these at any time – by following the unsubscribe instructions contained in the marketing communication or send your request to info@highforge.com.

Depending on your country you may have right or choice to:

  •       Opt out of some collection or uses of your personal data, including the use of cookies and similar technologies, the use of your personal data for marketing purposes, and the anonymization of your personal for data analyses
  •       Access your personal data, update it, restrict or object to its processing, or request its deletion
  •       Receive the personal data you provided to transmit it to another company.
  •       Withdraw any consent provided
  •       Where applicable, lodge a complaint with your supervisory authority.

 

You can exercise these rights at any time by sending an email to: info@highforge.com.

If you’re not happy with how we are processing your personal data, please let us know by sending an email to: info@highforge.com. We will review and investigate your complaint, and get back to you within a reasonable time frame.

 

Features and Third Party Links

We may provide links to other websites for your convenience and information or allow you to choose to use certain features for which we partner with other entities. These websites and features, which may include social networking and geo-location tools, are clearly operating independently from us. They may have their own privacy notices or policies, which we strongly suggest you review. To the extent any linked websites or features you visit or use are not owned or controlled by Highforge, we are not responsible for their content, your use of the websites, or their privacy practices.

We offer you the ability to share, link to, or mention things on social media about our products and services. You may also choose to use certain features on our websites that can be accessed through, or for which we partner with, other entities that are not otherwise affiliated with us. These features, including geo-location tools, are operated by third parties and are clearly identified as such. Social media providers such as Facebook and Twitter, and these other third parties, are independent from us and do not necessarily share the same policy as chrislema.com regarding the protection of privacy. Please verify their privacy notices if you decide to use their services. chrislema.com cannot be held liable for any of these social media tools’ and third parties’ websites’ and apps’ content, use or privacy practices.

 

How to Contact Us

If you have any questions or comments about this Privacy Policy, Highforge’s privacy practices or if you would like us to update information or preferences you provided to us, please click here or e-mail us at: info@highforge.com

As a technology company, we prefer to communicate with you by email – this ensures that you’re put in contact with the right person and in accordance with any regulatory time frames, but you may also write us at: info@highforge.com

 

Highforge

250 N Orange Ave Suite #1010

Orlando, FL 32824


Cookie Policy

What cookies/tracking technologies do we use?

A cookie is a small text file that’s placed on your computer or mobile device when you visit one of our website. We, and some of our affiliates and third-party service providers, use a few different types of cookies. Some are persistent cookies (cookies that remain on your hard drive for an extended period of time) and some are session ID cookies (cookies that expire when you close your browser).

Both websites and HTML emails may also contain other tracking technologies such as “web/tracking beacons”, “pixels”, or “clear gifs” and local storage. These are typically small transparent images that provide us with statistics, for similar purposes as cookies, such as when someone has visited our website or opened an email we have sent them. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, web beacons may still load, but their functionality will be restricted.

Why do we use cookies/tracking technologies?

They assist us in operating our website and services, enhance and customize your experience across our website and services, perform analytics and deliver advertising and marketing that’s relevant to you.

There are also cookies set by third parties across our website and services. Third party cookies enable third party features or functionality to be provided on or through our websites and services, such as advertising, interactive content and analytics. They also enable us to use advertising networks to manage our advertising on other website.

Types of Cookies

The table below explains the types of cookies we use on our website and why we use them.

Category of cookiesWhy we use these cookies
Strictly NecessaryThese cookies are essential for websites and our services to perform their basic functions.
FunctionalityThese cookies are used to store preferences set by users such as language and location.
SecurityWe use these cookies to help identify and prevent potential security risks.
Analytics and PerformancePerformance cookies collect information on how users interact with our website, including what pages are visited most, as well as other analytical data. We use these details to improve how our websites function and to understand how users interact with them.
AdvertisingThese cookies are used to display relevant advertising to visitors who visit our website or use our services, as well as to understand and detail ad performance. They track details such as the number of unique visitors, the number of times particular ads have been displayed, and the number of clicks ads have received. They’re also used to build user profiles, including showing you ads based on products you’ve viewed or acts you have taken on our (and other) website. These are set by Highforge and trusted third party networks, and are generally persistent in nature.
Third Party / Embedded ContentThese include social media platforms such as Facebook and Twitter (through the use of sharing buttons), or embedded content from Youtube and Vimeo. As a result, cookies may be set by these third parties, and used by them to track your online activity. We have no direct control over the information that is collected by these cookies.

Highforge Cookies

Below is a list of cookies that we use throughout our website and services. The cookies we use are always changing. Check back regularly to make sure you stay up to date. If you think we’ve missed a cookie, please let us know.

HIGHFORGE LIST OF COOKIES 

Google Analytics

Third Party Cookies

  • Google Analytics (Analytics)

Google Analytics uses cookies to help us analyze how our users use our website and services. You can find out more about this service and how Google uses your data at http://www.google.com/analytics and www.google.com/policies/privacy/partners/

  • Facebook (Analytics)

We use Facebook as a medium to talk to customers and to measure effectiveness of campaigns

  • LinkedIn (Analytics)

We use LinkedIn as a medium to talk to customers and to measure effectiveness of campaigns

  • Twitter (Analytics)

We use Twitter as a medium to talk to customers and to measure
effectiveness of campaigns

How can you control cookies?

You can accept or reject cookies by amending your web browser controls. Our website and services might not work like they’re supposed to, and in some cases, might not work at all, if you decide to reject certain cookies.

You can manage your cookie settings by following your browser’s instructions. We have provided links to how you can manage cookies for some popular browsers, for your convenience: Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Windows Explorer.

Consent for Advertising Cookies on Our Sites

You may see a “cookie banner” on our website. If you are visiting our site from the EU, then we do not set, or allow our ad partners to set, cookies that are used to show you targeted ads before you click to accept. When you consent in this manner, we and our advertising partners may set advertising cookies on the site you are visiting and services. We’ll display the banner to you periodically, just in case you change your mind.

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